After a search on the Better Business Bureau website I contacted Brad at BRM Water Conditioning when my 15 year old softener failed. Brad recommended putting a new metering head on the old resin tank as the most economical solution. As I use KCl instead of salt to preserve my septic field he said a metering head would also save significant money on supplies as the unit would only regenerate when necessary. BRM showed up on time, tested my water to determine the best settings, and did the switchover. Unfortunately there was a mechanical problem with the new head which only showed up after a couple of weeks. I phoned BRM on a Sunday, they got back to me the same day, and came out early the following week and replaced a defective part. In short BRM gave me good value and great after sales service. They well deserve their A+ BBB rating and I would not hesitate to recommend BRM Water Conditioning for any water treatment needs.
Pete Tindall, Chestermere, AB
Our children had itchy skin and signs of Eczema, we called BRM Water Conditioning and they recommended a water softener. We had the ULTRA MAX Water Softener installed, and all the itching and skin problems immediately went away. BRM answered all our questions, gave us honest advise and installed our equipment promptly, not to mention their good prices. They are very knowledgeable and professional. I am recommending them to all my friends.
Marg H Langdon, AB
Just wanted to let you know that we LOVE our new Ultra Max water softener. I have referred you to two of my friends. My hair stylist could not believe the difference in my hair from just a month of using the water softener!
Moving out the the country and having well water has had it's trials and tribulations. Our biggest problem was iron in our water. Brad installed an iron filter for us which has made all the difference in the world. No more stained clothes, bathtubs or toilets. His extensive knowledge, patience, and very professional manner made the whole process a great learning experience for us.
Thanks from the Baiers
We're very happy with the quality of the service and equipment that Brad and his team installed on our acreage. We had very low water pressure and an old system that was not performing. Brad was good at explaining what was going on and what a new system could do to improve the situation. He gave us a few options and was able to install this new system within a few days. We now have excellent water pressure and nice soft water. Great job. Thanks Brad.
Greg F - Dewinton, AB